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Privacy Policy
Effective Date: July 2026
At Kennels & K9s, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
By using this website, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Mailing address
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Pet information (including name, breed, age, medical conditions, vaccination records, and behavioral information)
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Emergency contact information
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Reservation requests
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Service preferences
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Messages submitted through contact forms
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Payment information (processed securely through third-party providers)
We may also automatically collect certain technical information such as:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on our website
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Referral source
How We Use Your Information
We use your information to:
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Respond to inquiries
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Schedule services
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Manage reservations
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Create client accounts
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Communicate regarding appointments
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Provide customer support
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Improve our website and services
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Process payments
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Send appointment confirmations and reminders
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Share important service updates
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Comply with legal obligations
We never sell your personal information.
Pet Information
Because we provide personalized pet care, we may collect information regarding your pet's:
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Medical conditions
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Medications
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Vaccination records
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Behavioral history
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Training goals
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Feeding instructions
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Emergency veterinary contacts
This information is used solely to provide safe, customized care.
Client Portal
If you create a Client Portal account, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without authorization.
Payments
Payments made through our website are processed by secure third-party payment providers.
Kennels & K9s does not store complete credit card information on our servers.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Remember preferences
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Improve website performance
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Analyze visitor behavior
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Measure website traffic
You may disable cookies through your browser settings, although certain features of the website may not function properly.
Analytics
We may use services such as Google Analytics to understand how visitors interact with our website.
This information is anonymous and helps us improve our website, services, and user experience.
Email Communications
If you provide your email address, we may contact you regarding:
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Appointment confirmations
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Reservation updates
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Service reminders
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Client communications
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Company news
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Promotional offers (if you choose to receive them)
You may unsubscribe from marketing emails at any time.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
While no online system can guarantee complete security, we strive to safeguard your information using industry-standard practices.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted third-party providers who help us operate our business, including:
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Payment processors
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Scheduling software
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Website hosting providers
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Email communication platforms
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Veterinary professionals during emergencies (when appropriate)
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Update your information
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Request deletion of your information (subject to applicable legal or business recordkeeping requirements)
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Kennels & K9s
Email: Kennelsnk9s@gmail.com
Phone: (757) 574 2258
